Doug Heffernan, chauffeur-livreur, et son épouse Carrie, secrétaire dans un cabinet d'avocats, mènent une vie paisible dans le Queens (quartier de New York) jusqu'au jour où l'excentrique père de Carrie vient s'installer chez eux…
When Arthur tries to sell Spence his adjoining burial plot, he somehow winds up selling it to Spence's mother, Veronica. Doug is assigned a new delivery route and is freaked out by a man at one of his daily stops who always answers the door wearing nothing but a towel around his waist. Meanwhile, Carrie takes on dog walking with Holly to make some money after being unemployed for several months, but immediately hates the job and hires a kid to do the walking for her.